Privacy Policy

Beech Clearances &  Auction Rooms takes your privacy seriously.

This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

What information do we keep?

We store personal data on individuals and companies with whom we have dealings; including not only private and trade buyers and sellers, but also staff, solicitors, agents, service providers such as man& vans etc.  The information includes names, addresses, post codes, phone numbers, email addresses, and in some cases bank account and employees taxation details, details of proof of identity, ownership of goods offered for sale including descriptions, provenance, images of goods offered for sale etc.

This information is held why?

Record keeping for Taxation; PAYE and NI for employees where applicable.

Provision against money laundering to confirm our compliance with cash limits and to enable us to assist authorities in relation to tax, money laundering and theft investigations where asked to provide information.

To combat fraud and forgery unlimited by time.

Details of goods sold for accounting purposes .

We have to retain details of clients and valuations for our insurers in the event of claims.

Ownership details. Required for retention for an unlimited period (ie against title claims.)

Details of and images of goods required for transactional record purposes to go in catalogues and on our online auctions via our website.

Marketing and advising buyers of goods coming up for sale which they may be interested in as traders or collectors.

Bank details of staff, suppliers, buyers and sellers held in our on third party bank website principally for recurring payments.

All main contact details, lot descriptions and images are held in our auction programme which is accessible to selected staff (password protected).

Our web platform securely holds data relating to customer email addresses, encrypted passwords, bidding history and billing and shipping addresses. These are all stored behind a secure socket layer certificate (SSL) and can only be accessed by individuals to view their own information and by selected staff administrators (password protected).

Certain details such as bank information, salary details and Bank account information are accessed only by key members of our accounting administrators and management . (Password protected).

Email addresses are also in our email marketing accounts accessible to selected staff (password protected).

Protection.

All of our data files are held on password protected computers with further password protection to the data files.

It is essential for the efficient running of the business for all administration staff  and management to have free and quick access to computers where data is stored in the office.

In consultation with our IT consultants we are constantly reviewing and monitoring the security of our data and protection to our business level server. All computers & devices have anti-virus software installed.

Marketing

All data collected for marketing purposes is through an opt in process only, customers who create an account online on our website have the option to tick a box to receive marketing emails and to select specific marketing emails on certain areas. Clients who sell goods are provided with the option to tick a box on their receipt to receive marketing emails from us. Bidders in person also tick a box on sale registration forms should they wish to receive marketing communication from us.

Information is collected from you when you register with us. The information we collect is clearly set out on the web page on which we collect it.

See for example our registration page. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them. Disabling cookies or javascript may restrict some of the functionality of our web site.

We only collect card information in order to process transactions using our third party solution from Clover First Data our card processing provider. Beech Clearances &  Auction Rooms does not retain any customer card information.

We may collect mobile phone numbers for the purpose of verifying an individual, we do not use them for any other purpose.

We collect email address information at the point of registration and explain fully how we may use that in future to communicate with you on bidding, invoicing, payment and relevant marketing communications. You can opt out of these communications at any time

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at the address below;

Beech Clearances & Auction Room,

Beech Park, South Hill Road, Callington, Cornwall. PL17 7LG