Beech Clearances & Auction Rooms takes your privacy seriously.
What information do we keep?
We store personal data on individuals and companies with whom we have dealings; including not only private and trade buyers and sellers, but also staff, solicitors, agents, service providers such as man& vans etc. The information includes names, addresses, post codes, phone numbers, email addresses, and in some cases bank account and employees taxation details, details of proof of identity, ownership of goods offered for sale including descriptions, provenance, images of goods offered for sale etc.
This information is held why?
Record keeping for Taxation; PAYE and NI for employees where applicable.
Provision against money laundering to confirm our compliance with cash limits and to enable us to assist authorities in relation to tax, money laundering and theft investigations where asked to provide information.
To combat fraud and forgery unlimited by time.
Details of goods sold for accounting purposes .
We have to retain details of clients and valuations for our insurers in the event of claims.
Ownership details. Required for retention for an unlimited period (ie against title claims.)
Details of and images of goods required for transactional record purposes to go in catalogues and on our online auctions via our website.
Marketing and advising buyers of goods coming up for sale which they may be interested in as traders or collectors.
Bank details of staff, suppliers, buyers and sellers held in our on third party bank website principally for recurring payments.
All main contact details, lot descriptions and images are held in our auction programme which is accessible to selected staff (password protected).
Our web platform securely holds data relating to customer email addresses, encrypted passwords, bidding history and billing and shipping addresses. These are all stored behind a secure socket layer certificate (SSL) and can only be accessed by individuals to view their own information and by selected staff administrators (password protected).
Certain details such as bank information, salary details and Bank account information are accessed only by key members of our accounting administrators and management . (Password protected).
Email addresses are also in our email marketing accounts accessible to selected staff (password protected).
All of our data files are held on password protected computers with further password protection to the data files.
It is essential for the efficient running of the business for all administration staff and management to have free and quick access to computers where data is stored in the office.
In consultation with our IT consultants we are constantly reviewing and monitoring the security of our data and protection to our business level server. All computers & devices have anti-virus software installed.
All data collected for marketing purposes is through an opt in process only, customers who create an account online on our website have the option to tick a box to receive marketing emails and to select specific marketing emails on certain areas. Clients who sell goods are provided with the option to tick a box on their receipt to receive marketing emails from us. Bidders in person also tick a box on sale registration forms should they wish to receive marketing communication from us.
Information is collected from you when you register with us. The information we collect is clearly set out on the web page on which we collect it.
We only collect card information in order to process transactions using our third party solution from Clover First Data our card processing provider. Beech Clearances & Auction Rooms does not retain any customer card information.
We may collect mobile phone numbers for the purpose of verifying an individual, we do not use them for any other purpose.
We collect email address information at the point of registration and explain fully how we may use that in future to communicate with you on bidding, invoicing, payment and relevant marketing communications. You can opt out of these communications at any time